Privacy Policy

Gowrav Raj respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you visit karabysj.com or purchase from us.

1. Information We Collect

We may collect:

Name, email address and phone number
Billing and shipping address
Order and payment-related information
Account and customer-support details
Website activity, device information and IP address
Information submitted through forms, reviews or job applications

Payments are securely processed through Shopify and authorised payment providers. Gowrav Raj does not directly store your complete card or banking information.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Manage returns, refunds and exchanges
Improve our website and services
Prevent fraud and maintain security
Send offers and updates with your consent
Comply with legal and accounting requirements

3. Cookies and Advertising

We may use cookies and tools such as Shopify, Google Analytics, Google Ads and Meta to operate the website, understand visitor activity and measure advertising performance.

You can manage cookies through your browser or our cookie-consent settings.

4. Sharing of Information

We may share necessary information with trusted service providers, including:

Shopify
Payment gateways
Delivery partners
Analytics and advertising providers
Customer-support and communication services
Government authorities when legally required

Gowrav Raj does not sell your personal information for money.

5. Data Protection

We use reasonable security measures to protect your information. However, no online system can guarantee complete security.

We retain information only for as long as necessary to fulfil orders, provide services and meet legal obligations.

6. Your Rights

Subject to applicable law, you may request access, correction, updating or deletion of your personal information. You may also withdraw marketing consent at any time.

7. Third-Party Services

Our website may link to third-party platforms. Their privacy practices are governed by their own policies, and Gowrav Raj is not responsible for them.